When using a front-load washer, you should use 1/3-1/2 less detergent than a top-load washer and use detergent with an HE rating only.

Try not to cram in as many clothes as will fit in a front-load washer; The washers are more efficient with a few less clothes in them.

If you’re unsure at what wash setting your garment should be cleaned, the safe bet is cold water on a gentle cycle.

If you find that a machine “ate” your money, don’t take your frustration out on the machine. Fill out the Refund Form on this site and LAB will refund your money promptly.

Today’s washers and dryers are engineered to be much more efficient than what was on the market 10 years ago. If you find that your clothes aren’t getting as clean as you would expect, there could be a problem with the machine. Please fill out the Service Request Form and we’ll dispatch a technician to ensure that the machine is working according to the manufacturer’s specifications.